The Illinois Model

DuCOMM, in DuPage County Illinois For decades, small and mid-side public safety agencies have been consolidating their communications centers. The costs (financial and other) associated with maintaining technology and staffing 911 call-takers and dispatchers have driven police and fire departments to share the burdens. This is a clear example of economies of scale . Most simply, the overhead costs are spread out across multiple jurisdictions. The financial advantages are so obvious that some governing bodies have mandated such consolidation. As a police officer who works under a consolidated communications system, and who has also worked under an in-house program (where each city maintains their own isolated 911 dispatch center), I attest the quality of a consolidated system is significantly higher. This has little to do with the quality of the people, but rather the efficiencies of the  system that includes the people. It's a system where workload is (or can be) redistributed, w

Also, I don't like no one touching my stuff. So just keep your meathooks off. If I catch any of you guys in my stuff, I'll kill you. And I don't like nobody touching me. Any of you homos touch me, and I'll kill you.  ~ PVT Francis "Psycho" Soyer, US Army, 1981* The "Anal" personality is not well-suited for collaboration. Anal retentiveness manifests in extreme orderliness, perfectionism, ownership, an obsessive attention to detail, & possibly most annoyingly....a need for self-reliance & a burning desire to control their environment.  * Four (4) kids in the same sandbox each building their own sandcastle is not collaboration; that would merely be simultaneous individual work in close proximity. It's also not collaboration if each kid builds a wall or corner of a single sandcastle, though we might be getting closer. All kids working together on each & every part? Now that would be the truest representation of collaboration.  The anal

My depictions of complexity, or complex systems, or systems in general tend to center around tradeoffs, compromises, sacrifices, & tensions. It's about holding multiple (possibly) true things in your hands, knowing at some time...you'll have to drop some of them for the sake of keeping others. I might hold a slightly different take on this than the textbooks & the academics. Maybe it's because I'm self-taught in this arena & don't possess the vocabulary, didn't read their books, or don't understand the vernacular of the idols. Regardless, I'm quite OK anticipating some do-nothing keyboard consultant beating me up over my misunderstanding of the topic...& over-simplification of that which they understand so much better than me. (The vulnerability is the ultimate tradeoff of publishing a public blog.) COMMITMENT  <--->  ADAPTABILITY is a significant tension.  When I think of commitment, I think of marriage. Two (2) people committing

Klarus XT12S is my every day carry lamp For the last couple years, cops in my police station have been collectively interested in buying quality flashlights for themselves. And I've enjoyed the conversations in roll call, generally sparked by some copper showing off his new lamp. We could categorize many of these debates under: What aspects turn a flashlight into a "tactical" flashlight?  Rechargeable versus Not. How many lumens does it take to burn your retinas?  Do you ever actually use the strobe feature? Despite spending seventeen (17) years on the SWAT team, I've never really been a "gear monkey" when it comes to guns, knives, weapons optics, MOLLE pouches, or anything described as "tactical."  But ever since I was a rookie police officer, I've taken flashlights seriously. I got on the police force as MagLite  D-cell versions were fading, and the market was being taken over by smaller   SureFire  and  Streamlight   models. At that time, pi

I'm doing an on-site workshop in early March 2021 . As part of the program, I promised the hosts I'd publish a list of pre-course study materials. This post serves as a landing place for those resources.  (updated 02-09-21) *** Let's get this out of the way: We are gonna talk about weird shit in this workshop.   Here's some advice to gain some momentum in preparation: Pre-workshop study. Think of it as homework. In what follows, I've done my best to categorize some resources, describe them, & put them into a rough hierarchy. DAMNED-NEAR REQUIRED. If you're tight on time, at least get this stuff knocked out. You'll thank me later: VIDEO; 20-minutes;  Do Schools Kill Creativity? by Sir Ken Robinson.  VIDEO; 9-minutes; The Cynefin Framework by Dave Snowden. VIDEO; 26-minutes; Using Complex Adaptive Systems Thinking by Dr Charles Macal. BLOG; Team of Teams: A Leadership Model for a Complex World , by Dan Snelson.  BLOG; The Tao of Boyd: How to Master the

There's no value in collecting blocks unless you're connecting them to build something awesome! I haven't posted a   Weekend Building Blocks  post in quite some time. Actually, the last version was my 2019 year summary you can find  here !  Simply, I took a different approach to sharing ideas and thoughts in 2020, with beefed-up posting in LinkedIn. The response was terrific! As such, blogging took a backseat.  Regardless, I managed to pump out 24 posts on this website this year, with the Most Read ranked here: OODAZoom 01: Thursday, June 04th . A two (2)-hour video conversation on John Boyd's OODA. This was the most visited post of the year!  The Dangerous Gap Before Deadly Force . On policy, neck restraints, and cultural issues with police use of force.  Police Officer Defense Against TASER . Intertwined with a real life incident, the factors that cops should consider when faced with a TASER used against them. Situational Awareness: Passive or Active?  How do you get

I get asked a lot, by OODA "outsiders" about where some specific cognitive issue sits in the OODA diagram. Things like confirmation bias, or Recognition Primed Decision Making, or prejudice.  The answer, more times than not, lays not in any of the Observe, Orient, Decide, or Act "phases"...but rather in various routes, combinations, cycles, or pathways. And over time, how things change.  Like in much of complexity, it's less about the nodes and more about the interactions. This is no different. Over the past month, I've published a series of posts on LinkedIn about the lesser discussed pathways and phenomena of OODA. Here are some of these posts, under the #OODAzoom hashtag: In summary: Quit drawing OODA like a circle!    *** Lou Hayes, Jr.   is a criminal investigations & intelligence unit supervisor in a suburban Chicago police department. With a passion for training, he studies human performance & decision-making, creativity, emotional intellige

This is going to be a tough read for some of you. If so, you're probably the exact ones that need to hear it. I have a theory on how to better teach police use of force. With terms like minimum & necessary popping up in use of force discussions, frankly neither the "Objectively Reasonable Camp" or "Team Continuum" do great jobs explaining the nuances. It requires taking the best of BOTH groups (case law & continuum) into new unchartered territory. And this middle ground is very uncomfortable for those pegging themselves into certain ideological groups. My recommendation: Hold a candid, unorthodox discussion on how each tool, technique, or weapon can be scaled-UP to Deadly Force. "How would you kill someone with tool X?" "How about with technique Y?" "How do people die when tool Z is used on them?" Continue through as many options as possible. Yes, talk about killing people with each tool on your duty belt & in the tact

I have a growing curiosity about different mindsets of criminal detectives.  Maybe I'm about to use the wrong terms. Maybe I'll make unfair assumptions. Maybe my experiences are too anecdotal. But here goes... Anyone who's spent time in a police detective unit can appreciate the certain mindset of an investigator who is drawn toward financial or cyber crimes. It's patient, analytical, methodical, procedural. Financial crime investigations tend to be puzzles, waiting to be pieced together. In Cynefin terms, I find them floating in the Complicated domain.  Other detectives might hold special skills in interviewing. They're the men and women who know how to connect with a person, in retrieving the truth. Often...an uncomfortable truth. Again, if you spend time in an investigative unit, you'll soon learn who these folks are too.  This isn't to say that the above two (2) categorizations are mutually exclusive or exhaustive. There is a generalist-specialist tensi

The School Answer is found in the textbook. It's written on the chalkboard. It's what the teacher tests you on.  And if 2020 has taught us anything, we need less School Answers ...and more divergent, critical, adaptive thinking than ever. * This week, as on-duty police detective, I walked through a few grade schools during scheduled "lockdown" drills -- the sorts that prepare students and staff for active shooter events.  The schools were operating under a "hybrid" model, where 25% of the students were inside the building. It was my first time inside public schools since the great COVID shutdown of Spring 2020.  Holy crap! Sorta creepy. But also pleased at their out-of-the-box solutions.  Half the classrooms had taken on new use as makeshift storage facilities. They were filled with stacked-up desks, tables, and chairs -- from adjacent classrooms operating at reduced capacity. In the corners of some of these storage rooms sat lonely teachers, behind their we